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Cushing Patient Advocate

Job Description:

The Patient Advocate will provide support and education to Korlym patients who have opted in to our program. You will work closely with both our field and internal teams to align with Corcept’s standard of excellent customer service and patient-centered mentality. You will also provide outreach to the Cushing’s Community to support individuals who sign up for our unbranded Cushing’s Connection program.

Responsibilities:

  • Work closely with field and internal teams to ensure excellent patient support
  • Document patient case notes in daily log and customer database
  • Adhere to professional standards, compliance guidelines and company policies and procedures.
  • Support Corcept Pharmacovigilance efforts; report product adverse events and product complaints to Corcept medical information
  • Provide support and resources to individuals in the Cushing’s patient community who sign up for Cushing’s Connection
  • Maintain the highest standards of scientific, clinical, and technical expertise in Cushing’s Syndrome

Requirements:

  • Nursing, medical social work, diabetic educator, or other direct patient support experience
  • Pharmaceutical, managed care, and knowledge of endocrinology diseases experience a plus
  • Bilingual – English/Spanish preferred
  • Possess a positive, compassionate, caring attitude for patients suffering from a rare disease
  • Demonstrated ability to listen, and to communicate scientific and medical information
  • Ability to relate and interact with a diverse group of individuals and develop rapport quickly
  • Ability to work both independently and collaboratively
  • Ability to consistently and accurately document pertinent information in secure database; proficient with reporting

If you are interested, please submit your resume by email to hr@corcept.com

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